https://www.avient.com/investor-center/news/polyone-announces-first-quarter-2020-results
The COVID-19 pandemic is having a significant impact on the world and our first priority is the health and safety of our associates, customers and all stakeholders.
I'm very grateful for our dedicated associates around the world who continue to serve our customers.
The company adds value to global customers and improves sustainability through formulating materials, such as:
https://www.avient.com/investor-center/news/polyone-announces-second-quarter-2018-results
Under the circumstances, we are doing an exemplary job serving our customers and improving profitability at the same time.
in the marketplace and enable us to better serve our customers in new and existing markets and applications.
is an ACC Responsible Care® certified company committed to its customers, employees, communities and shareholders through ethical, sustainable and fiscally responsible principles.
https://www.avient.com/sites/default/files/2021-07/neu-quality-commitment-2021.pdf
Location(s) North Haven, CT As a valued customer (“Customer”) of NEU Specialty Materials, LLC (“NEU”), NEU is communicating this Quality Commitment to communicate the quality parameters, expectations and risk surrounding quality matters for the products NEU supplies.
Inspection may include applicable internal systems, calibration programs, laboratory practices, and equipment pertaining to the Customer-specific product. 6.1.1 Adequate prior notice (30 days) must be given, with a proposed agenda. 6.1.2 The scope of the inspection is at the discretion of NEU. 6.1.3 Non-Disclosure Agreement and\or Visitor Confidentiality Agreement is required of Customer. 7.0 SUPPLIER CONTROL and REGULATORY RESPONSIBILTY 7.1 The control of suppliers and regulatory responsibility of the vendors and product supplied by NEU to the Customer are dependent on the specification and ownership of the components used to manufacture the product, as further outlined below. 7.1.1 Raw materials, components and suppliers developed or specified by NEU are controlled and monitored by NEU. 7.1.2 Raw materials, components and suppliers developed or specified by Customer are controlled and monitored by Customer. 7.1.2.1 NEU may survey suppliers specified by Customer on behalf of Customer to satisfy a Customer request for information.
Upon notification from the NEU supplier, NEU will notify the Customer of the effect on the manufacture of the compound(s) (such as raw material availability, vendor name changes, vendor manufacturing location, and vendor nomenclature). 9.0 CUSTOMER FEEDBACK 9.1 NEU will use commercially reasonable efforts to (i) acknowledge receipt of Customer complaints within one business day; (ii) conduct an investigation and communicate a resolution to Customer within 30 days after receipt of the complaint.
https://www.avient.com/sites/default/files/resources/Investor%2520Day%2520-%2520May%25202012%2520-%2520Global%2520Color%252C%2520Additives%252C%2520and%2520Inks.pdf
Van Hulle Page 53 United States 33% Europe 47% Canada Asia 12% Latin America Eastern Europe 2% 2011 Revenue: $0.7 Billion*2011 Revenue: $0.7 Billion* SolutionsSolutions At a Glance Global Color, Additives, and Inks Building & Construction 11% Wire & Cable 15% Consumer 6% Packaging 36% Industrial 10% Misc. 7% HealthCare 3% Transportation 6% Textiles 6% Canada 1% Latin America 5% 2011 Revenue by Industry Segment*2011 Revenue by Industry Segment* *Pro forma for the acquisition of ColorMatrix Expanding ProfitsExpanding Profits 1.7% 4.6% 5.1% 5.5% 7.1% 9.6% 12-16% 2006 2007 2008 2009 2010 2011PF 2015 Operating Income % of Sales Target Page 54 Value Proposition • GCAI is a global leader enabling OEMs and converters to profitably expand their business with customized color and additive solutions Transformation Highlights • Mix improvement and value-based selling has Value Proposition and Transformation Highlights Global Color, Additives, and Inks • Mix improvement and value-based selling has driven nearly 800 basis points increase in operating margin since 2006 • 2011 acquisition of ColorMatrix accelerates innovation pipeline and expansion into new markets > $12B Addressable Market Page 55 • Unbiased, solution-based culture selling value �Customer-centric approach � Economic value impact documented for customers • Complete package, product range and service offering �Custom solutions for customers’ unique requirements Key Differentiators Global Color, Additives, and Inks �Custom solutions for customers’ unique requirements � Industry-leading service offering • Coordinated global infrastructure �Consistency in product and customer service � Supply-chain reliability Page 56 From Volume Commodity white dominated mix To Value Focus on specialty color Global Film Customer Volume Revenue Gross Margin $ Mix Transformation – Executing the Strategy Global Color, Additives, and Inks 2010 2011 2010 2011 2010 2011 Page 57 Global Packaging Customer Volume Sales Gross Margin $ From Volume Commodity white dominated mix To Value Focus on specialty color Mix Transformation – Executing the Strategy Global Color, Additives, and Inks 2010 2011 2010 2011 2010 2011 Page 58 • OnColor™ HC Plus � Applications: Medical devices � Customer benefits: Brand enhancement, expanded market opportunities, speed-to-market • WithStand™ Antimicrobial Solutions � Applications: Healthcare devices, appliances, kitchen utensils Key Innovations Global Color, Additives, and Inks � Applications: Healthcare devices, appliances, kitchen utensils and surfaces, children’s toys � Customer benefits: Expanded market opportunities, extended product life • OnCap™ Antifog � Applications: Food packaging � Customer benefits: Extended shelf life, improved product aesthetics, production efficiencies Page 59 • $1.5 billion attractive, growing market • Additives improve performance and reduce cost through light-weighting, reduced waste, faster cycle times, and extended shelf life of finished product • Aligned with megatrend of protecting the environment Market Opportunity Shelf-life extension Greater product consistency Weight reduction Performance Additives Global Color, Additives, and Inks the environment Leading Global Supplier of Additives In Fast Growing PET Market consistency Recyclability and reduced carbon footprint Color and special effects Enhanced product aesthetics High heat resistance 4% 4% 8% 9% 9% 10% 11% 14% Western Europe North America South America MEA Easter Europe Asia Pacific China India PET 2008-13P CAGR Page 60 HyGuardTM Oxygen Barrier System • Applications: Beverage containers, food packaging • Function: Active scavenging system for ColorMatrix Innovation Global Color, Additives, and Inks • Function: Active scavenging system for oxygen-barrier improvement • Customer benefits: Extended shelf-life, light-weight, recyclable Page 61 ColorMatrix Innovation Global Color, Additives, and Inks ExceliteTM Foaming Agent • Applications: Vinyl sheet for digital printing • Function: Chemical foaming agent for weight reduction • Customer benefits: Increased product quality, operational efficiencies Page 62 Joule RHBTM Advanced Reheat Technology • Applications: PET containers • Function: Infra-red absorber for improved ColorMatrix Innovation Global Color, Additives, and Inks • Function: Infra-red absorber for improved • Customer benefits: Sustainability, operational and energy savings reheating efficiency Page 63 • Accelerate customer development pipeline with OnColor™ HC Plus • Provide solutions addressing infection concerns in healthcare facilities Areas of Focus Global Color, Additives, and Inks $8.7 $20.0 Healthcare 2006 2011PFconcerns in healthcare facilities • Help customers expand into new markets with HyGuard™ technology • Extend food shelf life and consumer appeal with OnCap™ Anti-Fog $130.2 $268.0 2006 2011PF Packaging 2006 2011PF (Revenue in $ millions) 2006 2011PF 2006 2011PF Page 64 Critical Imperatives and 2015 Goal Global Color, Additives, and Inks Critical Imperatives • Integrate and leverage ColorMatrix technology and customer relationships • Identify and focus on specialty applications within our target markets • Accelerate global expansion and profitability improvements in emerging markets, leveraging success in U.S. and Europe 2015 Goal • 12 - 16% return on sales Page 65 Page 66
https://www.avient.com/sites/default/files/2021-03/avient-antitrust-2021-update-english.pdf
In some instances, your customers may also be your competitors.
Respect your customer’s independence; never impose price, territorial, customer or end-use restrictions on your customer’s ability to resell Avient’s products without the prior approval of the Avient Legal Department. 10.
Talk instead about “out competing,” “better serving customers,” “Avient’s value proposition,” and “attracting customers”. 20.
https://www.avient.com/sites/default/files/resources/PolyOne%2520Standard%2520Quality%2520Response_2016_6_9.pdf
Who are your major customers?
Describe the customer complaint system.
Customer complaints are entered, tracked and analyzed through our Company-Wide Customer Complaint System (CCS).
https://www.avient.com/sites/default/files/2022-05/DOC 1879.pdf
Can it be shared with customers?
Is Avient willing to permit on-site auditing from customers?
What information is provided to customers when product is shipped?
https://www.avient.com/sites/default/files/2020-10/fluoropolymer-cable-case-study-.pdf
With customers across the globe, the company places high standards on its products.
Without these documents, the manufacturer couldn’t market its products to international customers.
Lead times for meeting customer orders shrank from four weeks to one.
https://www.avient.com/sites/default/files/2020-10/investing-in-avient.pdf
It’s why customers choose us.
Big or small, we earn customers, and we keep them.
We leverage a high-touch, collaborative customer service model, where our ratio of technology to sales associates is 1.1, driving rapid customer response and customization.
https://www.avient.com/sites/default/files/2020-11/investing-in-avient_0.pdf
It’s why customers choose us.
Big or small, we earn customers, and we keep them.
We leverage a high-touch, collaborative customer service model, where our ratio of technology to sales associates is 1.1, driving rapid customer response and customization.