https://www.avient.com/sites/default/files/resources/TRA%2520-%25202016%2520Plan%2520Summary.pdf
lang=En&n=3C401D5C-1
http://www.ec.gc.ca/default.asp?
lang=En&n=BD3CE17D-1
http://www.ec.gc.ca/default.asp?
n=29E6BF9F-1&lang=en
http://www.ec.gc.ca/default.asp?
https://www.avient.com/sites/default/files/resources/Investor%2520Day%2520-%2520May%25202012%2520-%2520Commercial%2520Excellence.pdf
Kahler
(16) Page 16
• Shifted sales compensation
practices to drive value and
margin expansion
• Significantly upgraded and
added sales, marketing, and
From Volume to Value
$2,622
$3,060
Sales
($ millions) 2006 2011PFadded sales, marketing, and
technical resources
• Expanded global cross-selling
• Invested in training and tools
2006 2011PF
3.3%
6.8%
2006 2011PF
Adjusted OI%
($ millions) 2006 2011PF
2006 2011PF
Page 17
• Value pricing practices enabled
by use of EVE tools
• Shifting the basis of
competition to specialization
1.5%
8.9%
2006 2011PF
Specialty OI%
Specialization Drives Margin Expansion
2006 2011PF
7.2%
PPS OI%
competition to specialization
differentiates PolyOne as a
value-added solutions provider
• Redirecting our technology and
marketing focus to the most
attractive segments 2.6%
5.6%
2006 2011
POD OI%
5.5%
7.2%
2006 2011
2006 2011
2006 2011
Page 18
• Global key account management
team focused on key markets
and strategic OEMs
• Drive growth in target markets
through application development750
1,120
Total Commercial Employees 2007 – 2011
49% Increase
Commercial Excellence – Recent Investments
*Includes ColorMatrix
through application development
• Leverage breadth of solutions
across all PolyOne platforms to
identify innovative solutions for
strategic OEMs and
Tier 1 partners
*
750
2007 2011
Sales Marketing R&D/Tech
Page 19
5%
1%
0%
27%
2%
12% 4%
Performance Dashboards Drive Execution
45%
26% 18%
5%
55%
Page 20
53%
Drivers of Customer Loyalty
Customer Experience is Key to Customer Loyalty
53%
Building Customer Loyalty
n = 4,960 B2B customers of 24 companies
Source: Corporate Executive Board
Company
and Brand
Impact
Product
and
Service
Delivery
Value-to-
Price Ratio
Customer
Experience
19%
9%
9%
19%
19%
9%
Page 21
• Continue to redirect our focus to more attractive
segments and increase customer loyalty
and retention
• Leverage new commercial tools and investments
to enable disciplined execution and accountability
Critical Imperatives
to enable disciplined execution and accountability
• Position PolyOne as the differentiated
value-added specialty solutions provider
Drive improved mix in all segments and
achieve margin and profitability growth
Page 22
Page 23
https://www.avient.com/sites/default/files/2022-08/ISO9001-2015 EN -EM.pdf
Zwolseweg 1, 2994 LB, Barendrecht, Netherlands - TEL: +31(0)102922689. www.dnv.com/assurance
Certificate No:
2997-2006-AQ-RGC-RvA
Initial certification date:
08 June, 2006
Valid:
11 April, 2022 – 11 April, 2025
This is to certify that the management system of
Polyone - Suzhou, China
EM Sector, 77 Shenggang Street, Suzhou Industrial Park, Suzhou, Jiangsu, China,
215024
and the sites as mentioned in the appendix accompanying this certificate
has been found to conform to the Quality Management System standard:
GB/T 19001-2016/ISO 9001:2015
This certificate is valid for the following scope:
Design and Manufacture of Plastic Compounding Material
Certificate No: 2997-2006-AQ-RGC-RvA
Place and date: Shanghai, 27 April, 2022
Lack of fulfilment of conditions as set out in the Certification Agreement may render this Certificate invalid.
ACCREDITED UNIT: DNV Business Assurance B.V., Zwolseweg 1, 2994 LB, Barendrecht, Netherlands - TEL: +31(0)102922689. www.dnv.com/assurance
Page 2 of 2
Appendix to Certificate
Polyone - Suzhou, China
Locations included in the certification are as follows:
Site Name Site Address Site Scope
PolyOne Management
(Shanghai) Co., Ltd.
Room 201, Building 20, No. 200 JinSu
Road, Shanghai Free Trade Zone, China,
200131
Design of Plastic Compounding Material
Polyone - Suzhou, China EM Sector, 77 Shenggang Street,
Suzhou Industrial Park, Suzhou, Jiangsu,
China, 215024
Manufacture of Plastic Compounding
Material
https://www.avient.com/sites/default/files/2021-04/shanghai-9001.pdf
Zwolseweg 1, 2994 LB, Barendrecht, Netherlands.
ACCREDITED UNIT: DNV GL Business Assurance B.V., Zwolseweg 1, 2994 LB, Barendrecht, Netherlands.
TEL:+31(0)102922689. www.dnvgl.com/assurance
Page 2 of 2
Appendix to Certificate
PolyOne-Shanghai, China
Locations included in the certification are as follows:
Site Name Site Address Site Scope
PolyOne Polymer (Tianjin)
Company Limited
No.28#C, Jin Bin Hi-Tech
Industrial Park, 156 Nan Hai Road,
Tianjin Economic-Technological,
Tianjin, China, 300457
Manufacture of Masterbatch
PolyOne-Shanghai, China No. 88, Guo Shou Jing Road, Z.
https://www.avient.com/sites/default/files/2024-12/ISO-9001_English_Shanghai Zhangjiang.pdf
Zwolseweg 1, 2994 LB, Barendrecht, Netherlands - TEL: +31(0)102922689. www.dnv.com/assurance
MANAGEMENT SYSTEM
CERTIFICATE
Certificate no.:
7071-1998-AQ-RGC-RvA
Initial certification date:
28 April 1998
Valid:
30 March 2024 – 29 March 2027
This is to certify that the management system of
PolyOne-Shanghai, China
No. 88, Guo Shou Jing Road, Z.
ACCREDITED UNIT: DNV Business Assurance B.V., Zwolseweg 1, 2994 LB, Barendrecht, Netherlands - TEL: +31(0)102922689. www.dnv.com/assurance
Page 2 of 2
Appendix to Certificate
PolyOne-Shanghai, China
Locations included in the certification are as follows:
Site Name Site Address Site Scope
PolyOne Polymer (Tianjin) Company
Limited
No. 28#C, Jin Bin Hi-Tech Industrial Park,
No. 156, Nan Hai Road, Tianjin Economic-
Technological Development Area, Tianjin,
China 300457
Manufacture of Colour and Additive
Concentrates
PolyOne-Shanghai, China No. 88, Guo Shou Jing Road, Z.
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